To confirm the continuous attention to the highest quality of service for our customers, we have implemented the Quality Management System in accordance with PN – ISO 9001: 2015.
The main goals of the Viki Family quality policy are:
- continuous improvement of the Quality Management System, with particular regard to Customer requirements;
- our services and production are always in accordance with the wishes of our Customers and the applicable regulations and standards;
- timely fulfilment of production commitments;
- minimizing production gaps;
- lowering of production costs;
- raising awareness of every Viki Family employee about his or her role in a well-functioning Quality Management System,
- systematic training of staff, improvement of their qualifications and striving for a sense of responsibility for quality at all workstations.
